Based on 757 reviews
Dan The Mentor
19:26 15 Jan 22
21:07 13 Jan 22
Pro's: 1) Admin staff was friendly, easy to work with, and communicated well. 2) Affordable.Con's: 1) Lack of consistency. Clear from reviews that it is hit or miss whether you'll get a talented professional or someone who doesn't care. 2) Lack of response after the move is completed. Put in a request for a claim and it's been months of battling and I keep sending a request for an update but suddenly no one is responding to me.Of the four movers who packed our things, three of them were clueless or careless with our belongings. I opened a box that had some tupperware on top and then our "sharp things kitchen drawer" tossed about in the rest of the box - dozens of knives and sharp kitchen utensils with no wrapping or padding just loose in a box. I opened a box where our outdoor children's scooters were found wedged against our indoor wall decor (broken). They broke our outdoor furniture, damaged our indoor furniture, ruined a lot of wall-art, and improperly packed so many things. We needed to move our belongings into a storage unit temporarily and they moved a fridge/freezer and an upright freezer but did NOT leave the doors cracked for air or properly situated so when we retrieved them from our climate-controlled storage unit, they were *destroyed* due to the intense amount of mold. Anyone in the moving business knows you can't store a fridge that way. They ruined a $4k fridge and a $600 freezer, in addition to a lengthy list of other items. Unpacking everything they packed has been full of shocking surprises. I paid someone to pack because I HATE packing, but at least I know *how* to pack and clearly the people we paid do NOT. The company has no desire to make it right based on the lack of communication after making our claim.Word of advice: If your insurance company tells you they cover your belongings and you don't need to pay a moving company extra for their insurance - don't believe them. USAA failed to inform us that anything damaged by a person paid to pack our belongings, and anything that has mold on it, is not covered under our insurance policy. Insurance covers things like stolen property, the moving truck catching on fire or getting into an accident, and natural disasters destroying your stuff in move - but if a person screws up, insurance does not cover it.Would not recommend this company to anyone EVER.
22:16 12 Jan 22
These guys did a great job!!! Super efficient and friendly. Highly recommend.
21:26 12 Jan 22
What a great move! These guys were fantastic! I did my own packing (only because we were downsizing and I had to sift through my things) but every single thing arrived unscathed. Not a chip. Not a crack. Nothing missing. Super polite. Fast. I had some refreshments for them and they were full of praises! I would recommend them to anyone and everyone! I hope I don’t move for a long time, it’s exhausting. But, in a heartbeat, I would book this mover. Kudos to Mark, Dillon, Tay, Jesus, and, I think his name was , Mel??? Please, Firehouse owners, check the records, and give my team a pay on the back!
15:31 11 Jan 22
We had to move our stuff out of the house in order to have our floors replaced. Firehouse movers brought out a pod for us to move our stuff into. They do offer moving services to move your furniture but we have several kids that could do it for us. Firehouse movers made this a very easy and painless process.
01:27 09 Jan 22
Sorry I didn't do this earlier! Back on January 25, 2021 I had Firehouse help me move from Dallas to my home in Fort Worth. They were fast, very careful, double checked everything, put everything where I wanted it, etc. Excellent service and I got it for a very respectable price. Definitely would recommend!
23:15 05 Jan 22
18:34 31 Dec 21
Speedy, friendly service. Hopefully we won’t have to move again, but if we do, we will call again!
16:17 31 Dec 21
Our first time hiring movers and we had such a wonderful experience moving into our apartment! We will definitely be using them again once we move into our forever home!
01:24 31 Dec 21
Jay at FireHouse Movers was amazing. He is Knowledgeable and kind. He saw that my son was interested in what he was doing so Jay took time to explain and show him what he was doing. Great company, great people.
17:28 30 Dec 21
Second time using Firehouse Moving Company and they are AWESOME! I can’t stress it enough, these guys are professionals who know what they are doing. One hundred percent recommend their services.JasonForney, TX
01:32 29 Dec 21
The guys have always been very respectful and honest. They treat you like family and work hard all the time. You will be very proud when you hire them. You won’t be let down. Thank your so much
23:08 27 Dec 21
Everyone was super nice and quick! We will def use them again 😁
03:00 24 Dec 21
We had a three-man crew that worked their butts off. But did it with grace protecting all of our belongings. They packed their truck solid without damaging anything, best movers I have ever used!Also, the office was awesome too! Quick with their quote and they kept me on schedule!Great people all around!!!
23:49 22 Dec 21
I've used MANY movers over my career. Firehouse Movers have been the best I've ever used. They were prompt, courteous, professional, efficient, and careful with my items. I felt like I was watching them move their own stuff. I hope to not have to move again anytime soon but if I do I'll be using Firehouse Movers. Great experience.
16:36 22 Dec 21
I absolutely loved my experience with Firehouse Movers. The Gentleman were Promt, Courteous & Very professional. I was worried that all of my things wouldn’t fit and I was reassured that they would take care of me & make sure everything I wanted to go was packed. I truly appreciate them so much. I wish more people were as understanding and professional as these guys. Thank you so much for making my move be a little more less stressful. God Bless!
20:05 21 Dec 21
From the original phone call with Amanda to the completion of the move with the firehouse crew, everything and everyone was exceptional and professional. This company and the people truly care about making your move seamless and easy. I highly recommend Firehouse Movers and will use them again. Thank you
18:27 20 Dec 21
Love firehouse! Very professional teams! Definitely use these guys!
14:46 19 Dec 21
The crew arrived on time, worked so quickly and went above and beyond. Made the whole move so great!
04:03 19 Dec 21
The 3 men came in and we walked through to show them what was going. They wrapped plastic around corners of furniture to protect corners. They were very careful and kept a steady pace. They were very respectful and professional. Move was made in a timely manner and everything arrived in good shape.
21:23 18 Dec 21
I googled moving companies and picked them because of the excellent reviews. They had excellent communication, showed up on time, worked very quickly, and the price was excellent too. My stuff was handled with care as well. I’ll definitely be using them again the next time I move and I highly recommend them!
00:16 18 Dec 21
06:19 17 Dec 21
Of all the moves I've made, the Firehouse crew that recently moved me probably provided the best combination of traits that you want in your movers, i.e., safe/careful practices (i.e., wrapping and protecting furniture), efficiency, and honesty.
17:56 15 Dec 21
I’ve hired several movers over many apartments, and these guys were definitely top notch. Friendly, mindful of your items, and are able to be resourceful and figure things out when faced with logistical challenges. Couldn’t recommend more - a very smooth operation they have going on.
02:55 15 Dec 21
Cannot speak highly enough for the team that came out and assisted with my move. They were quick, efficient, and massively helpful. Would use again every time! Thank you!
01:12 12 Dec 21
Oscar and his team showed up promptly, took everything I needed and requested, packed everything efficiently and quickly. 2.5 hours later we were at our destination and unloaded. They helped me reassemble some things with no pushback. They were happy, friendly, great experience and would definitely recommend and use them again if I need to.
02:55 06 Dec 21
Very pleased with this move! Miguel, Javier and David were polite, attentive, hardworking, fast, personable and above all: careful. Highly recommend!
13:07 04 Dec 21
After several horrible moving experiences, I have found a mover I could trust! They were so professional and caring of our things! Nothing was broken or missing! I will be telling everyone how great this company is to work with.
02:49 03 Dec 21
They made the process so easy and pleasant, from booking a reservation to moving day. Movers were punctual and easy to work with. Will definitely use again for any moving needs!
23:18 02 Dec 21
03:32 25 Nov 21
Great crew just helped my Mom downsize from a house to an apartment. Turned into a much bigger job than anyone planned for, and these guys stuck with us every step of the way. All arrived in good shape. Excellent service - thank you!
11:39 24 Nov 21
22:43 23 Nov 21
Okay, wow!!!5 stars isn’t enough…This move was planned impeccably! Amanda throughly explained each step, Lawuan estimated accurately, and Don consistently confirmed if our standards were met.José, Samuel, and Jimmy are without a doubt our favorites! They were so professional, courteous, and prompt. And wow, the most impressive work ethic!Every box was packed, labeled by room, and unloaded appropriately at our new house. Every single item was prepared and moved with such care. They truly made this move painless and super easy.Firehouse Movers—the absolute best in the business!
14:53 21 Nov 21
Moving is always a beating but these guys made the experience as pleasant as possible. I have moved several times and used several different movers. Going forward I’ll never use anyone but Firehouse. They’re crazy fast, super careful with my things, and really nice people. I couldn’t of been any happier with them.
02:45 20 Nov 21
16:46 19 Nov 21
My experience with Firehouse Movers has been wonderful. I really liked that the men who packed us were the ones who moved us. They packed with care and were so efficient and respectful. They worked with speed but always ready to stop if I had a question. I was able to add an extra stop to drop off some furniture at my son's house which was a great! I highly recommend Firehouse Movers and I give the team who moved us a 5 star rating!!!
20:24 18 Nov 21
Would highly recommend these guys for any move. We purchased a 10 foot conference table recently and the service elevator was not big enough to carry it, so Firehouse had to take it up 9 flights of stairs! They were very professional and took great care of our new table. Everything went smoothly and the table didn't have a single scratch on it. Amazing work, guys!
01:54 17 Nov 21
Firehouse movers took such immaculate care of our items. They came with blankets, industrial plastic wrap, extra boxes and tape.. anything we could have needed! Their lead for the day knew exactly how to get big heavy furniture around tight corners and through narrow doorways without leaving any trace of evidence! They charge you by the hour, and when I say they were hustling, I mean they were JOGGING to and from the trucks. Like actually trying hard to get it done quickly for us, which was so appreciated. The entire 6 man crew was friendly, efficient, quick, and careful. Would give 10 stars if I could!
13:14 13 Nov 21
Amazing move. They literally ran with everything and were so kind and professional. I will always use these movers and would receive everyone else does as well.
01:55 13 Nov 21
Kept us informed as to arrival time. Loaded up a one BR apt in 15 minutes. Wrapped up anything having drawers with plastic wrap. unloaded and reassembled bed, shelf unit and were done in 1 hr and 30 mins. Very nice people. Good communications all the way.
01:32 11 Nov 21
We had the best experience with Firehouse Movers! As Realtors, my wife and I have referred Firehouse Movers for years, but today we got to experience their greatness firsthand! From the first phone call to schedule to confirmations along the way to the move itself… it was topnotch! Jesus, Terrance, and Leon were so polite and courteous. They were very gentle with our belongings and exceptionally helpful. We highly recommend them!
22:03 06 Nov 21
Fantastic experience. Movers were able to move everything well under the expected timetable. Very courteous and professional. Highly recommend to anyone needing a great moving company!
16:28 05 Nov 21
Unprofessional, terrible service, drivers are wreckless and unsafe. Would not recommend.
16:10 04 Nov 21
From the folks who answered the phones to the guys who moved all of my furniture and belongings, Firehouse is an outstanding company. The hard work, courtesy, friendliness, and respect I received was outstanding! The moving crew was very careful with everything, and they were done so much earlier than I thought was possible!
16:14 02 Nov 21
With the exception of one other time, we've always moved ourselves using the friends and family network. Our experience years ago was such a negative one - the movers kept complaining, moved at a snail's pace, and we were only moving a 500 sq. ft. apartment. We almost didn't use a moving company this time. However, we have zero regrets about our experience moving our whole house with Firehouse Movers. The crew was professional, courteous, and efficient. They didn't damage a single item. Also, we felt the rates were competitive. We hope we aren't moving again for many, many years (because, guys, it really sucks) but, when we do, we'll use Firehouse again in a heartbeat.
21:13 29 Oct 21
Best moving company I have ever had!
20:30 29 Oct 21
These guys are top notch. The we extremely careful and took excellent care with all of our furniture. They hustled while not moving furniture as well! Highly recommend.
18:59 29 Oct 21
These guys were excellent! I received a call the morning of the move, to let me know that they would be arriving in approx. 30 minutes and to confirm the starting address. Upon arrival, they came in to my home and looked to see what all was being moved and to what locations my items were going. I took the extra steps to label everything I possibly could of the address it was going to, as I had items going to 3 different places. Plus, I did a majority of the shrink wrapping to lesson the time that it takes to do it. Any items that I couldn't get wrapped they were happy to handle. These guys asked me questions, to make sure they knew where the items were going. At each stop and once everything was moved in and in place, they would ask if everything was good where it was, or did it need to be moved. These guys were very professional and polite.
16:00 26 Oct 21
All the furniture in the lower part of our house had to be packed up and moved for an upcoming new flooring installation. I was recommended Firehouse Movers from our general contractor and they were a pleasure to work with. On the initial estimate they were able to determine that we could keep all the furniture stored inside the house and they were able to quickly and safely move all our contents and pack it away nicely in different locations of our house so we could move forward with our construction project. Everything was booked and moved within a week. Awesome service and great team to work with.
15:27 25 Oct 21
The move was fast, clean, and the guys were great at communicating. They took excellent care of our stuff. I couldn't be happier with the move. If/when we move again, I will definitely be using them.
21:03 23 Oct 21
Best Movers Around. Our team was awesome. Treated all furniture like it was their own. Timely, courteous and just and all around great experience. I would highly recommend Firehouse movers for all your moving jobs ! Thank you for making our move much easier and appreciate your great service and your phenomenal staff !
22:35 21 Oct 21
These guys are a life saver. They were very professional and did it quick with no problems. I really recommend using these guys.
20:08 20 Oct 21
Firehouse Movers is THE BEST moving company I have ever worked with! I had a great feeling the moment I spoke with them over the phone asking for a quote. The front office was friendly and efficient, and they also offer the best cost! On moving day, Alex and his crew were friendly, fast, efficient, careful with all of our items, and organized! Overall, it was such an easy and smooth process from beginning to end! Also loved that the company is Firemen-owned, and our movers were Firemen! Excellent company and service!
21:09 19 Oct 21
22:49 18 Oct 21
Could not have asked for a better experience with my move. The team was quick, friendly, and very respectful; my belongings were all handled with care. The price was incredibly fair as well. I would highly recommend using this company and will use them again in the future.
19:13 18 Oct 21
For my first move on my own, I was extremely cautious when picking my moving company. I am SO glad I chose firehouse movers. The crew was very professional, they let me know where they were every step of the way and they handled a multi story move extremely well. They also came in under budget. I could not be happier.
15:21 18 Oct 21
Firehouse Movers successfully moved our 6ft tall, 5inches wide, spiny cactus out of a townhouse, *down two flights of stairs*, across town, and into a new location. The cactus arrived in perfect condition.Everything else did too. But it takes skill to successfully move a delicate cactus.We also liked the online portal. Everyone was friendly and nice to deal with. We recommend them.
18:22 16 Oct 21
We have used Firehouse Movers several times and they never disappoint! They are always on time, professional and very careful with all boxes, furniture, etc. You won't find a more caring and professional company. The staff answering the phones for estimates and confirmations are always professional and awesome to talk with. We recommend Firehouse Movers to everyone we know needing a moving crew. Thanks again for the amazing move! Our crew was, as usual, outstanding! 🙂
20:05 14 Oct 21
Thank you, Firehouse Movers! You gave us the BEST move we’ve experienced in 58 years of moving! We’ve moved within the U.S. (including Hawaii), as well as to, within, and back from Japan and New Zealand! We’ve seen the good, the bad, and the ugly. We have never before seen, however, a move as great as this one. Crew Chief Tyler and his co-workers get stars for punctuality, reliability, competency, and efficiency. They also deserve credit for kind, considerate politeness. 80-year-olds collect “treasures” over the years – and some are fragile – but Firehouse Movers completed the move without breaking or damaging a single item. The only breakage was my husband’s shoulder when he tripped the next evening! That was definitely not the fault of Firehouse Movers! We’ve already recommended your services, and will continue to do so. May God reward each of you for your kindness to us.
01:26 14 Oct 21
We used Firehouse Movers to help load two large rental trucks. They showed up on time and worked very hard for the entire time span that we paid for. We found them to be friendly and professional. They were also very careful with our furniture. We would definitely recommend Firehouse Movers to anybody.
01:24 13 Oct 21
FireHouse Movers,From the bottom of my heart, I would like to thank you very much for this wonderful surprise! I truly appreciate this wonderful donation and thank you in being there for me in my battle with breast cancer from beginning to end! May God bless you all much more! I am officially cancer free!!With love,Matilda
13:01 12 Oct 21
Great friendly service at a reasonable price. I have used them many times and they never disappoint.
11:06 12 Oct 21
I’ve done 10 moves over the past 15 years. This group is easily in the top 3 movers we’ve ever used. Very professional, efficient, and friendly. They helped unload a Pod, transfer household goods from storage to our house, and willingly accepted an audible to take some items back to storage. They handled all our items like they were their own. Graciously helped rearrange furniture as we were trying to decide where we ultimately wanted something. Very affordable, too! I would use them in a heartbeat if/when we need to move again. Highly recommend!
02:13 12 Oct 21
Best moving experience.
21:06 11 Oct 21
We had a quick turn around on this move and everyone we spoke to was super accommodating. The crew was fantastic - very polite, knowledgeable too (many years of service), and took excellent care of our belongings - everything was perfect! It was a pleasure having them/you move us. We highly recommend and will definitely use you again on a future move.
15:24 11 Oct 21
The three man crew I had to move my things to their short-term storage was professional, fast, and careful. Oscar talked me through every stage of the move on the day and Eric and David took great care of wrapping and moving my things. I highly recommend their moving and storage services and looking forward to using them again in 6-months when they bring my things from storage.
00:19 09 Oct 21
They couldn't have moved me any faster and did not damage 1 item. Super nice and professional
14:15 08 Oct 21
Wow! Hands down the best moving company we have ever used. I would recommend for any job big or small. Israel, Chris and Isaac were great. They did not mess around. Got our stuff moved in at record pace with easy. Thanks guys it was a pleasure.
03:09 08 Oct 21
My family has used Firehouse Movers many times. They are always professional and a great value. This particular move was a downsize. The crew was fantastic at walking through our house to make sure they knew what was going and staying. They took great care with all our things. They left our apartment with everything put together (especially beds and our large sectional couch). Now it’s just unpacking boxes for us. We would recommend them hands down.
15:56 06 Oct 21
I won't use anyone else anymore. Firehouse Movers is very responsive and their communication is on point. Every one of their employees we encountered were very professional and respectful. We rented a container and they were there every time they said they would be and called us ahead of time. Price was very reasonable too! Thanks!
19:48 05 Oct 21
The 3 guys , Edger , joseph , Jackson They were very professional and very helpful nothing was damaged and they took great care of us. I highly recommend them
14:20 05 Oct 21
They were very respectful, worked quickly but treated all of our things carefully. We will definitely use them for any future moves.
14:02 04 Oct 21
This is my second move with Firehouse Movers in the last three years, and the competence and value of their service has remained the same over that time. When I move again (and I am hoping that's a long time from now!) I will have no hesitation about using them again.
21:34 30 Sep 21
02:47 30 Sep 21
Mark and his crew showed up on time, worked efficiently and were very professional. I would recommend them to others, and I will use them for future moves.
19:12 28 Sep 21
01:36 28 Sep 21
These guys were very professional and took great pride in moving and wrapping my furniture. This was the best company I have ever used. So thankful
14:08 26 Sep 21
Everyone was so friendly and professional, from the ladies booking our appointment to the gentleman who moved us! They did an amazing job and were careful when moving our things. Thank you!
22:33 25 Sep 21
They know what they are doing get to the job fast, friendly. First time in years to experenice a easy move Thanks so much. I will use them again.Fantasic Job
19:03 24 Sep 21
19:07 23 Sep 21
Very professional team of movers. Careful, diligent and personable. FM was responsive to my needs and fit me in on short notice. I would highly recommend them for any of your moving needs.
15:54 23 Sep 21
I hired Firehouse Movers because friends so highly recommended them. Wow, were they right! They showed up on time. They were efficient. They moved me in half the time of previous movers that moved less. They were knowledgeable, knowing exactly how to stack and load the truck eliminating damage. I had a couple of really heavy furniture items, but they worked together and got them up a flight of stairs. I am grateful! I wish I had known about them years ago for my previous moves!
21:25 22 Sep 21
Firehouse Movers was very helpful before the move by helping to schedule and then re-schedule. I had absolutely no surprises. They thoroughly explained the entire process and made me feel quite at ease. The guys who showed up to actually move the furniture were very polite and friendly. They wrapped everything up over and above what I expected. They kept me informed of everything happening until the process was complete. I would definitely recommend Firehouse Movers to everyone.
16:58 20 Sep 21
This was the 7th or 8th time we've used Firehouse Movers and have always been very pleased with the service of the company and the moving staff. They are so efficient, are very careful with our possessions, friendly, prompt, and willing to assure we are happy with the moving experience. Crew chief, Herman Hernandez, is the best. His years of experience is evident in how he manages the crew and move in effective and professional ways.
13:15 20 Sep 21
Great crew. Professional and everyone wearing the same thing just made it me more comfortable. No day labors.So quick, so easy. Don’t waste your time and money on anyone else. These guys are the real dealNo scratched furniture. Moved things where I wanted
20:20 14 Sep 21
We had Rigo, Juan, and Gio move us today from Forney to Tyler. They were OUTSTANDING. We had a bunch of things to get moved and ended up having to get a second unit but they were very fast and efficient. They put extra time and effort trying to make everything fit into one unit without running up the time. Just very professional and nice. I would recommended them 10 out of 10 times. Also very affordable.
02:46 14 Sep 21
Firehouse movers were the most professional, kind, experienced movers I've encountered. Chris and his crew had the best attitudes, worked with me and my requests and were so pleasant to work with. I cannot rave enough good things about this group of hard working men making my move from a 3bd/2ba house into a top floor apt actually stress-free!I highly recommend this company and Chris and his crew. WONDERFUL!Thank you Chris.
01:00 12 Sep 21
22:02 10 Sep 21
Firehouse Movers were professional, they had high energy, they were on time, and the guys were friendly. We will use their service again....
17:52 10 Sep 21
Firehouse movers did a fantastic job! They were able to get everything done in a timely manner. Great team of respectful men. Muchas gracias!
14:18 10 Sep 21
The customer service reps were extremely helpful & friendly! The movers showed up on time and got us moved to our new home swiftly and without damaging anything. I was very pleased with the entire experience and recommend them to anyone.
02:18 09 Sep 21
Excellent moving from Alex and his crew! Moved our stuff under 2 hours with great care. 🙂 thanks guys!! 2nd time using them
20:53 08 Sep 21
Movers were great! Very efficient and friendly service! Will definitely use again and highly recommend their service!
14:14 07 Sep 21
Most stress-free, easy, and professional move ever! I would recommend Firehouse movers to anyone. They moved everything so quick and accurately they made my move go so smoothly.
13:05 07 Sep 21
EXCELLENT. The guys moving us were fast, careful, professional, helpful, etc.... I hope to never move again. If we do, these guys are our movers! THANK YOU!
Shyann and Aj Ovalle
15:00 03 Sep 21
These guys where beyond awesome!!! I am so thankful for all of their help. They where so kind the whole time. They wrapped everything to make sure nothing was scratched or damaged! We moved to a two story home and even carrying everything up and down always had the best attitudes. They never stopped moving the whole day I have no idea how they do it!!! They even helped moved the weird stuff like a play set that was apart, my hubbys forge, exercise machine and yard equipment! Thank you so much Jesus Steven and Trivon!! Stay safe and God Bless y'all!!!
21:06 31 Aug 21
20:50 30 Aug 21
Excellent experience! I would highly recommend!
21:52 28 Aug 21
These guys are great. Second time using this company.They worked very fast, getting me in under the estimated price.Not a single thing broken or scratched.Great group of guys. Will use again.
20:38 14 Aug 21
Friendly and helpful