Google Reviews
Brenda Kovalchik
12:55 07 Jul 20
From the time of my initial call with Ceara to schedule to the point of arrival with the movers, everyone was polite, professional and timely. They did a great job and handled the furniture very well. Would gladly used Firehouse Movers again!
Melissa Tavares
13:14 02 Jul 20
I highly recommend Firehouse movers. I never post reviews, however they were so good I wanted to share. They were on time, fast, efficient, very caring, and went above and beyond doing their job. I was very stressed over my move and they made me feel so much better. Brandon, Julio and Javier were the best!! They made moving day a lot less stressful. They were upbeat, funny, very polite and caring. Highly recommend using this company and ask for these guys!
Misty Paez
20:53 29 Jun 20
Just Wow!!!! I called to set up an appointment to have Firehouse Movers, move my parents (Felix and Cheryl) from an apartment to an house. First of all, I spoke with three separate receptionist because of course I had to call around before I decided who to go with and all three of these ladies were absolutely wonderful. The day of the move I received a heads up call when the crew was heading to my parents apartment. I highly recommend PHILIP, JORDAN and PARKER because they are the complete package. They were fast, polite, respectful, patient, knowledgeable and pretty much just perfect lol. My parents just had a brand new bed set up by Rooms to Go about 2 months ago and it was already squeaky but after Philip’s crew set up the bed at the new place, it was no longer squeaky. Like seriously, who moves your stuff and makes it better too? These guys!! I could probably write a book on all of the positive things my parents said about these guys and my mom told me to find their parents on google so I can give them a 5 star rating of how good they raised their boys lol.
Patty Ponzio
03:10 27 Jun 20
I used Firehouse movers for a local move. The 3 guys assigned to my move were Dillon, Mark, and Trey. They were fantastic!!! They were prompt, efficient, and friendly. I still don’t know how they got some of my very large furniture thru the doorway (I was afraid to watch) but not a scratch on the pieces or a mark on the walls! Very impressive. This is my second move with Firehouse Movers and both were great experiences. Hopefully I won’t ever have to move again, but if I do I will definitely be calling them.
Jen D
02:18 24 Jun 20
Alfonso, Kendrick, and Stephen moved me today and it was so fast and well done! They were incredibly nice and even helped me move a couple things already at the destination! This is the third time I've used Firehouse movers to move, and every time it is fast and professional, with very friendly people.
Crystal Rose
20:57 19 Jun 20
I had a huge move today with two stops and I am beyond happy with how it was done. I can’t say enough how impressed I was with Israel. Pavel and Joseph. They really are top notch superstars! Everyone had a job and knew what they needed to do. They worked their hind ends off in the blistering heat like a well-oiled machine and didn’t complain once. Kudos to the A Team that showed up and took care of business like they were moving their own items! Thanks so much, Guys!! I hope you get to relax some after the next move! You deserve it!
maverickace2012 .
23:24 17 Jun 20
Javier, Christian, and TJ were so awesome and willing to help with whatever. They were very efficient and didn't waste time, but made sure securing items was the most important. I would only prefer this crew if I had to move again. This crew had been with Firehouse for more than 2 years and really seemed to care about what they were doing. The call center was very helpful and friendly as well.
Shani M. Hill
01:09 19 May 20
Mark, Ricky, and Kendrick were awesome!!!! Before they arrived, I was so stressed and frazzled and one of the first things Mark said to me when they arrived was not to worry and they’d get me taken care of. He must have noticed I was feeling overwhelmed. Well, the whole team was so ... calm, it had an effect to calm me down! They helped without even knowing, just by being themselves! Really nice guys. The move itself was great, too - efficient, totally professional. I’ve moved a TON in my life (4 times in the last 4 years alone) and this was my *best* moving experience. Ask for this crew!!
Victoria Burke
22:46 17 May 20
AJ, Norman, and Javier were our 3 movers. They were on time, fast, efficient, and really pleasant to work with! If I tried to carry something, they would insist on taking it out of my hands to handle for me. They also overheard me say that I had run out of tape, and they brought a full roll for me within less than a minute. They completed our move ahead of schedule and nothing was broken. Honestly, my husband and I had a fantastic experience. We had received quotes for less with other moving companies but chose to go with Firehouse Movers because of the positive reviews- WORTH IT!! Don’t hesitate to give them a call, I’ll definitely call them again.
LaTasha Atuahene
03:15 14 May 20
The gentlemen that arrived were extremely professional, prompt and courteous! They did an exceptional job loading, moving, and unloading our personal things. I never dreamed that hiring movers would reduce so much stress. I highly recommend these movers and will definitely use them for any moves in the future. The crew consisted of 3 men and they were extremely quick! They arrived at 6:58am for the guaranteed arrival time of 7:00am. They charge by the hour, but they DO NOT waste time and try to go slow to make more money. I was so impressed by their work ethic and you will be too.
Tamesha Booker
00:53 10 May 20
This was my first time using a professional moving company. Although I did a little research, I still wasn't sure what to fully expect. And I admit I was nervous about the price per hour. However, it was worth it. Plus there weren't any hidden and unexpected costs.I didn't want to risk paying less and be stuck with concerns or disappointment. The crew who assisted were awesome. They were so efficient and worked fast. And I was so confident my washer and dryer wasn't going to fit the space, but I was proven wrong. I'm not looking forward to moving again, but I know I will in a couple of years. And I definitely plan to hire Firehouse Movers again.
rekha nair
19:28 05 Apr 20
Firehouse Movers were very professional from the get go. I contacted them approximately 3 weeks before my move and was promptly given an estimate as well as all the information I would need for the move. I need packing blankets etc. for my stuff that was going to storage and they were able to tell me exactly what I needed.They followed up a few days before the move to ensure that everything was on track. The 3-man crew arrived promptly at 7 AM on the day of the move and helped me pack and move a 3000 sq ft house to a 10x15 storage unit and 700 sq ft apartment. The crew was very efficient and mindful of time. It was the most stress free move I have experienced thanks to their professionalism. I would use Firehouse Movers again in the future and I highly recommend them.
Joshua Hill
05:40 18 Mar 20
Fantastic job! Super quick, easy, painless, and priced very well. They arrived on time and completed the job quickly. Not to mention they brought everything down three flights of stairs and then back up three flights of stairs. I would highly recommend this company!
Odyssey Tech Arts
19:47 11 Mar 20
Israel, Steven, and Zane were extremely professional and took great care with my items. Before they left, they made sure I was pleased with eeverything. I highly recommend Firehouse Movers. They may be a little more per hour, but the three man crew and work ethic make it worth every penny!
Megs
18:01 29 Feb 20
Wonderful experience. Very friendly and professional, took great care with all of my items and made sure everything was set up nicely in the new place. Would book again in a heartbeat! Best move I have experienced. Really was the best crew, didn’t waste time and they were very efficient.
Ashley Martin
22:53 27 Feb 20
Jose, Eric, and Ericks moved us from Dallas to Austin and did an exceptional job. Customer service was on point. They moved fast and efficient cutting down on time which is greatly appreciated when you’re getting charged by the hour. They did everything I asked them to do perfectly. I hate moving and I hate movers. I loved the firehouse crew that I got! Awesome job! Thank you so much!
Darcy Dungan
00:45 11 Jan 20
We were moving between apartments, and they maneuvered through the construction very well. They were quick and careful with everything. The three guys we had were not only very efficient, but were hilarious and extremely sweet. Will never use another moving service, highly recommend to all our friends and neighbors. They will treat your stuff like it's their own. Even got a full size washer and dryer up and down the stairs. Can't give enough stars for what they deserve.
Carolyn Smith
16:09 08 Jan 20
Moving is never easy but with the help of the three Firehouse movers, it came close to being ideal. They not only arrived a few minutes early, but they also finished 30 minutes early, thus costing me less than the estimate. They were cheerful, professional, and knowledgeable. They went to work with efficiency, skill, good humor. I hope to never move again, but if I do, it will definitely be with Firehouse's help. Also the woman in the office had the same skills. They were recommended to me and I will definitely recommend Firehouse to friends.
William McMillian
20:12 28 Dec 19
Great movers. A friend recommended them to me. They showed up about five or ten minutes early and got started quickly. No wasting time, they knocked the job out as fast as possible including disassembling and reassembling many items; no damages items, no scuffed or damaged walls or doors. Best yet, the price was about half the estimate they gave me. Will definitely use them again and recommend them to friends.
Scott Swartsfager
17:38 27 Dec 19
Herman and his crew were amazing. Extremely professional and efficient. They worked fast to keep our time reasonable but did not cut corners. Compared to other movers we have used, Firehouse is the absolute best!
Haley Tarango
04:51 27 Dec 19
My husband and I decided to try Firehouse Movers after being less than impressed with the company we used on our last move. The experience as a whole was 5 star. The office staff was very professional and knowledgeable when I initially booked the move and were even flexible in accommodating a date change. Jesus and his team, which included Steven and Jakeem, arrived promptly at 7 am, as requested. They assessed what was being moved and got right to it. They wrapped all furniture and handled it as if it was their own, which we appreciated so much.Overall, we could not have been more impressed with Jesus and his team, and Firehouse Movers as a whole. We hope not to move again in a very long time, but should we ever need movers, Firehouse is who we'd call without a doubt.
Nancy Bruce
10:54 25 Dec 19
Jose and his team arrived exactly when they said they would. They were very careful with my belongings and were very quick to load & unload. While in transit from one town to the next town, we managed to get to my new place at the same time! No waiting around. They were so very nice and accommodating. This is my second time to use them & same wonderful experience both times. I highly recommend! Thanks guys!
Janet Wegert
20:06 07 Dec 19
The guys were awesome. They arrived on time, were courteous, friendly and professional. Once they got to work, they were quick, efficient, careful and respectful of my property. I was entirely moved in in 2 hours. We also joked around with each other a bit, making a normally hard experience much more enjoyable Thank you.
Robyn Eastman
17:25 04 Dec 19
I am a Realtor and recommend Firehouse Movers to all of our clients. They are professional and take great care with every move. I have personally used them with my own move and I recently had them move my parents. Always great service and fair prices. Thank you Firehouse Movers!
John Volleman
19:03 03 Dec 19
The crew at Firehouse Movers was great to work with! I requested an estimate on a Saturday and got a call within 30 minutes to set up a moving time the following Monday. The movers called me when they were 45 minutes out from showing up to my door and worked quickly but carefully to get the job done. Highly recommend!
Heather LeGault
20:42 18 Nov 19
Had a great move with Firehouse Movers! They were very efficient and carefully handled all the furniture (no damage). I would definitely recommend and use them to move again!
Clare Walters
16:08 17 Nov 19
We had an amazing experience with Firehouse Movers. They had an easy booking and confirmation process and it was the best and easiest move we’ve ever had. The moving team was efficient, friendly and professional. Nothing was damaged and everything was put where we asked. They also came in an hour under estimated time! Would absolutely use this company again and I highly recommend you use them, too.
Sarah Leibowitz
01:50 09 Nov 19
I can not recommend Firehouse Movers enough! Kyle and his team helped us move a large gym, warehouse and office in 2 days! They have been very accommodating and patient with us while we deal with a tight timeline and I was so impressed with not only how efficient and fast they are but also with the level of professionalism shown. Call them for your next move! Only moving company I will use in DFW.
Courtnee Peterson
23:25 18 Oct 19
It was the smoothest move from start to finish. From my initial call with Debi to the final handshake from my guys that did the heavy lifting. They were so friendly and professional and were such a pleasure to work with. They made what was a long day go off without a hitch. AJ and crew were the best. Thank you so much Firehouse Movers for all the hard work and superb service!
Jennifer Harris
16:52 16 Oct 19
"We can't thank everyone at Firehouse Movers enough for always going above & beyond when moving our clients and family. After they moved our family in 2012, we knew we could trust them with our clients' moving needs. They have moved my family members eight times and many of our clients since 2012. Their crews show up as scheduled (if not early) and their crews are always professional and courteous. We know that moving can be very stressful. Firehouse does everything they can to put our clients at ease, move their possessions with care and make moving day a pleasant experience. We are grateful for our relationship with Firehouse!" Realtors Jennifer & Ashton Harris with HARRIS LEGACY GROUP
Joseph Fiddelke
19:25 05 Oct 19
Herman Hernandez and is crew were phenomenal! They really took care of all the furniture yet still moved everything very quickly. Couldn't be more pleased with the move.
Kelley Ferguson
14:45 09 Sep 19
Excellent service from the first inquiry to the final sign off on my move! Everyone I spoke with and encountered was extremely nice, helpful and professional. The movers were on time, friendly and worked quickly! Highly recommend Firehouse Movers!!
Denise Mallia
15:45 07 Sep 19
Just finished our move this morning with Javier and his crew!! Nicest guys. On time, clean, friendly, and let me know I had 53 minutes left on my two hours minimum so they moved a couple of last minutes things out of the yard that I hadn't even thought about moving. I will use them again any time I move anything. And best thing, the estimate they gave me was spot on. Not one dollar more than they said it would be. Worth every penny and then some!!
Joe Sonterre
13:47 03 Sep 19
Great but almost didn't use again. I called them first because I used them before, great estimate, great service, super fast, came in lower than their reasonable estimate the last time I used them. Just used again today. Almost didn't use them again based on their extremely high estimate. But I trusted them and decided to use them anyways. I am happy to report they came in well under their estimate and did a awesome job just like last time.They told me they have new software that gives the estimates. I'd look into getting better software. I moved the exact same stuff and it was 150 more on the estimate. Let me say, and please read this....Once again they came in well under, so please don't let the estimate scare you. Use these guys they're the best and they came in well well well under their estimate.
Benjamin Goldfarb
17:07 01 Sep 19
I haven’t yet had the pleasure of working with Firehouse Movers but I wanted to highly recommend them for their customer service. I was put in a bind with a delay of closing on a house and needed to do a rather complicated move. My moving assistant with Firehouse, Jennifer, was incredibly helpful in planning all of the details out with me and took care to verify she could help in the ways we discussed. Even at the end when I decided it would be best to go with U-Haul for flexibility reasons Jennifer was a pleasure to work with. I hope their moving skills live up to their customer service.
Lora Pfeffer
17:02 24 Aug 19
Had a great experience with Firehouse Movers! I scheduled the move but was then able to get into my apartment 3 weeks earlier than scheduled. Firehouse was able to change the date without much hassle or any extra fees/costs. Move day went very smoothly - I was notified before they arrived (at the start of the window of time given - which is GREAT!) and they moved my heavy bedroom set in record time! Highly recommend to everyone looking for quality service!
Jennifer Lopez
01:28 16 Aug 19
From beginning scheduling to the last box in the door this company did amazing!! The packers were super efficient and attentive. Everything went so smoothly it didn't even feel like a stressful move. Thank you, I will recommend them to everyone that needs movers!!
Christal Davis
02:44 08 Aug 19
Firehouse Movers are the best! They showed up on time and ready to do whatever was needed to make our move efficient, easy and painless. Our crew consisted of Alfredo, Geovani & Micah. All 3 of these men were friendly, professional and worked quickly taking extra care to ensure all of our furniture was protected. I can not believe that we have not used this company for prior moves. They were great and we would highly recommend them.
krystal miles
19:40 26 Jul 19
I would highly recommend this place! I was moving from the 3rd floor to my new house, and didn't quite have everything packed bc I have a newborn. They did everything quickly, and even helped me with the few last min items I still needed packed. They never once complained, and didn't waste my time. As a realtor, I will be recommending to my clients and whomever is reading this!
Liza Urso
19:24 26 Jul 19
Once again, Firehouse Movers handled our move to perfection, from my 1st call to their pulling away from the new place. I have used them on numerous occasions, with very valuable antiques, and they have never damaged a single item or any walls or floors. They had to carry a huge couch up 5 flights of stairs on this move (elevator too small) and not one word of complaint.Each crew I've had works very quickly, efficiently, congenially and knowledgeably.THANK YOU, Firehouse!! You know we'll call you next time!!
April Strobel
22:14 16 Jul 19
We had a great experience with Firehouse for our move! Awesome and friendly team, they took excellent care of our things and worked so very hard!
Scott Meeks
03:22 15 Jul 19
Great experience! Heard about them from an ad on the radio and decided to check them out. It was really easy to get a quote, and schedule a moving date. Even after some complications came up with my new apartment, Firehouse Movers was understating and made sure their crew could accommodate my new time frame. Shout out to Jamarcus, Giovanni, And Zach! These guys came in and got me and my wife moved in far less time than we were quoted. And on a hot July day no less. These guys had a great attitude, very cheerful, and a pleasure to be around. If you’re looking for someone to move you, I suggest giving this company a try.
Marybeth Wilt
18:21 02 Jul 19
I highly recommend Firehouse Movers! The process was seamless and easy - from initial set up to the last box. They are responsive, friendly, and professional. The movers gave us a 30 minute heads up before they arrived, which gave us time to button up last minute projects and take care of our dog. Our move was so fast - took 3 hours with 3 movers. Stephen, Yosif, and Phillip were awesome. They were friendly, professional, careful with our stuff, and even made us laugh. I will definitely call Firehouse Movers for the next one.Thank you!
Elaine Abdur-Razzaaq
15:05 28 Jun 19
I am very pleased with Herman Hernandez and his team in the way they handled my move today. They were respectful and professional and worked swiftly taking care in how they treated my furniture. I purchased some furniture feet protectors and they were kind enough to place them on to protect my hardwood floors. A year ago I had a very bad experience with a different mover and I was leary about trusting another moving company but Herman and his team restored my faith in moving companies again. I recommend Herman and Firehouse Movers to others.
Stacey Bodwell
19:45 26 Jun 19
Firehouse Movers moved us yesterday and they did an amazing job. They were so friendly and easy to work with. They worked fast and were so protective of our furniture. I will be recommending them to anyone I know that is moving!!
Nick Noonan
12:52 24 Jun 19
We used Firehouse Movers Lewisville, TX on 6/18 /19 for our move from Dallas to Houston. It was a very good experience and would definitely use them again. Our crew of Jose, Steven, and Eric, were on time, respectful of our property, and courteous. There was a wallboard puncture on the move out and between Jose and the office it was taken care of the next day.
Amber Arnoux
15:39 10 Jun 19
Firehouse Movers helped us with our last THREE moves and our most recent was the most challenging yet. Our movers (Jesus, Joseph, and Alfredo) were AMAZING!! They were perfectly kind, professional, courteous, and HARD-WORKING!! They moved our largest, heaviest, and most awkward pieces of furniture with precision and care. They disassembled, moved, and reassembled 3 large beds, wrapped and protected leather furniture, appliances (which they unhooked at our old house and hooked back up for us at our new house) and a number of dressers and ancillary furniture items. They also managed moving large, heavy furniture up a curved staircase without so much as brushing a wall. I highly recommend Firehouse Movers!! Their kindness and work ethic are matchless!
Ben Debayle
23:19 13 May 19
I'll never move without movers again! The crew I had was exceptional. On time, worked fast, and were careful. They were hulk-like guys that muscled some large items with ease. Highly recommend.
Mark Harrison
15:08 12 May 19
Outstanding! Used Firehouse movers for a long-distance move within Texas. Professional from start to finish at a fair price. Special thanks to our movers Herman,Jesus,and Jerry .They never stopped working or lost their sense of humor during the entire day .Don't waste time shopping for movers .Do yourself a favor and just hire Firehouse .
Kristen Montgomery
18:32 03 May 19
The staff was great and stayed in touch prior to our move. The three guys they sent out were amazing and had great attitudes. We enjoyed them and they got everything set up for us quickly and even came in a few hours under the estimated time. Thanks for all of your assistance we will definitely use you in the future and tell others about your team.
Daniel Thompson
13:48 03 May 19
EXCEPTIONAL!! Outstanding experience with moving from a house to an apartment. Have moved all over the country using the big name national brands. None of them even comes close to the courtesy and professionalism of this organization. Wish they were in Colorado to help my daughter. Will never use anyone else. Wayne Thompson
Kevin Kanouse
16:37 02 May 19
I used Firehouse Movers today to prepare my home for staging and sale. Three young men came, worked very diligently, were careful, very well-mannered, and finished in good time. I was very impressed and will definitely call them when it comes time to move the rest of out household goods.
Jeremy Yowell
04:36 28 Apr 19
Made our move super easy and straight forward. The movers were fast, professional, and very nice. Definitely would use again.
Lisa Dominy
10:03 25 Apr 19
Firehouse Movers did a great job with scheduling and sorting through the logistics of setting up the moving day. Very friendly and helpful. They were punctual and moved some really heavy furniture up stairs. While there were many positives to working with them, one negative was that one of the movers was eating sunflower seeds during the move in and spit out seeds ALL throughout the house. I was still finding seeds two weeks later, yuck!
Marilou Ruiz
15:58 13 Apr 19
Firehouse Movers is the best!!! Joseph, Argenis and Israel worked quickly and efficiently. They took great care of my things; making sure nothing was broken or scratched. I was nervous in the beginning, since this was the first time I called on movers for help. These guys were very friendly and polite which helped put me at ease. I was impressed by their exceptional work and I highly recommend them to everyone. Finally, it’s been raining all morning and that didn’t slow them down at all. They are awesome! Thank you so much!
Diana Archer
15:42 28 Mar 19
They are THE BEST!!! Joey and his team did an outstanding job!!! I will recommend them to anyone I know that is moving.Thank you so much for making our move stress free!!
Andrea May
22:42 11 Mar 19
The crew of young men that came and moved me were amazing!!! The youngest crew, I was told! Tony, Izzy and Bryan were all polite, and so quick with the move overall! I highly recommend this crew for your move!! Absolutely amazing! I will definitely be referring them to everyone I know
Justin W
19:01 05 Mar 19
This company made what could've otherwise been a stressful experience very easy. Great communication throughout the entire process. The entire team did a great job helping me get everything scheduled, moved, and unloaded. Highly recommended if you're looking to make your move as easy as possible. Thank you guys for your help!
Kimberly Scott
15:15 17 Feb 19
Just wanted to send a special shout out to Salvador, Clifton, and Michael for helping me with my move yesterday. They were professional, personable, fast, accommodating, and simply great to work with. I am thankful for them and they made my “short move” a successful one. Thanks for putting up with the neighbors and maintaining your professionalism through it all. Firehouse Movers is awesome and it was well worth the expense. Many Blessings,Kimberly S.
Rochelle Basche
16:11 11 Feb 19
*** Our crew led by Herman Hernandez was AMAZING! They were very courteous and careful in lifting and handling our things. They were also thorough and I must say the Fastest moving crew my husband and I have ever experienced! They made extremely heavy and awkward items look like a breeze. (very strong and coordinated teamwork) We will strongly recommend to anyone looking for movers. Thank you Firehouse Movers for helping our move go so smoothly!!
John Anstedt
15:08 21 Jan 19
Outstanding service from Firehouse Movers - our second excellent move. Hunter was able to accommodate our last minute move in a very friendly and expeditious manner. Crew communicated timely and the move completed with no issues and great service. Keep up the great work!
Leslie Westerman
03:55 05 Jan 19
Mike and his crew were amazing! I appreciate their kindness and professionalism. I would highly recommend them for any move, large or small. They took great care in protecting the furniture and the walls all while working in an efficient manner. These guys work very well together and I attribute that to Mike's leadership. Amari was also absolutely wonderful to work with in setting up the movers. Overall, fantastic company! I truly wish all companies were run this way!
Dave Hampton
13:39 29 Dec 18
Outstanding job by the entire crew. Arrived within the promised window and had my parents all moved in about 4 hours. 3 person crew was very professional and courteous. One example, we had lost my mothers wedding ring while packing. They crew found the ring under some furniture and immediately brought it to us. A huge relief. I would not hesitate to use them again!
Jennifer Clubb
17:36 07 Dec 18
Outstanding crew! Raul, Stephen and Michael were all amazing! They were very careful with my things and even fixed a few items previous movers had damaged. They were friendly and helpful assisting me in rearranging my furniture and patient and careful with my newly installed wooden floors. Great experience-highly recommend!
Laura Wade
16:03 07 Dec 18
Firehouse Movers are the BEST!! The crew I had was amazing crew, fantastic and so friendly! I have used them a couple of times and used them again yesterday (12-6-2018) and again they were so fabulous! The whole staff is friendly and kind. I used another moving company recommended by my friend just to move a few pieces and never again will I do that. Firehouse will always be the company I call for anything to be moved!! Call them for your move people!!! 👍🏻👍🏻👍🏻👍🏻👍🏻
Joshua Muir
16:56 03 Dec 18
The team from start to finish was everything I hoped for. From the initial contact, they were always very responsive and helpful with my questions. On the day of the pack, the team was prompt and worked very quickly. I appreciated the speed while I felt they took care of my things very well. The move day was even better. I felt that they took appropriate care of all my furniture, without wasting any time. After arrival at the new house, they were very helpful setting things up, moving things around and went above and beyond. Highly recommend!
Nate Munson
22:31 09 Nov 18
Our experience with Firehouse Movers was fantastic. Jarrod, Rodney, and Joe, did an exceptional job. These guys were professional, fast, and efficient. Jarrod was training Joe to be a crew lead, and honestly, all 3 of these guys could/should be crew leads (from my perspective) based on the quality of service we received today. They made sure our boxes, furniture, and miscellaneous items were all handled with care. They didn't move slow to squeeze in another 30 minute to cost me another hour. They didn't have any weird restrictions or limitations. If I asked them to move something they were more than happy to accommodate us. Never heard them complain once, even with it being cold out. I will most certainly be using Firehouse Movers in the future, and will be recommending them to all my friends and family.Oh! and shout out to the scheduling team. I believe I spoke with both Whitney and Hunter, and they were friendly and helpful. The entire experience was great from start-to-finish.
Amanda McDaniels
16:18 29 Oct 18
Amazing experience from start to finish. On the phone, Whitney was so helpful. Was easy to get a quote, very polite and professional. On move day our guys could not have done a better job. Herman, Jesus and Reggie were rockstars! They were so careful with our things, packed everything so clean and neat and were funny and polite the entire day. They literally ran from one thing to the next! I would use Firehouse Movers again in a heartbeat. Thanks for making a stressful event so much easier!
Carla Vogel
00:57 21 Oct 18
The guys that moved me today (I think Jose, Carlos, and Philip) did a great job. I feel like they went above and beyond. They took good care of my property and made sure they had done everything I needed before leaving. I highly recommend them!
Derek Dougherty
01:26 14 Oct 18
Firehouse was recommended to me by a trusted friend and they didn't disappoint. The office staff were knowledgeable, thorough, and friendly. My movers were right on time and worked quickly. It rained the majority of my move and they didn't slow down a bit. Their flat hourly rate with no hidden fees can't be beat. When we finished moving, we took care of the payment on an iPad. Easy and quick. These guys know how to get things done quickly and efficiently. I highly recommend this company for your moving needs!
Kimberly parisio
13:32 10 Oct 18
I have used Firehouse movers for four moves. The last move this past week was a partial move of furniture we purchased and moving stuff around in our house to make room for it. The process started out bad with text messages from the same employee telling me that I had not signed the contract however it was never emailed to me and finally after the third or fourth conversation it finally got emailed to me. This left a bad feeling about the process. The next issue was Firehouse not willing to be flexible enough to provide us with a move window one business day ahead of the move and only telling us we were the second move of the day and they would call us 30 minutes ahead of time. Normally this would be fine but we had too many different parties in play and it was very difficult to try to work with this. The only option was to change the date and pay a $150 change fee. Having used them before and planning a future full house move I was not willing to do this and just asked for a little flexibility. Thankfully Whitney came to the rescue and figured out how to work with us to get it scheduled to our satisfaction by agreeing to have the crew make multiple stops for us. Whitney not only saved the business this week but she also secured our next move with Firehouse when she put the customer first and made sure our needs were met. I sincerely hope her bosses read this review because they have an awesome employee and should use her as an example within their company of how to build customer satisfaction. The crew of two that disassembled, moved and reassembled our furniture were professional and fast. We will be requesting them when we move again in the near future.
Melanie Davis
19:19 29 Sep 18
Jerrod’s team was absolutely fantastic. They were extremely friendly, courteous and kind. They treated our stuff so well! We were moving out of a 3 story townhouse with very steep stairs - completely miserable for moving but they stayed positive and kind and assured us they were glad to help. Our move was estimated for 6.5 hours and they were finished in 6 even though we had more stuff than I estimated. My husband and I recommend them to anyone who will listen!
Jimmy Crockett
14:28 19 Sep 18
Cannot say enough good things about Firehouse movers. From the first phone call the receptionist was extremely personable and efficient, and led me to an estimator who was on time and took into account my specific needs. On the day of the move, the movers arrived 15 minutes early and were very personable, careful with our stuff, and never stopped working for the entire move. They even helped my wife decide how to best fit things in our new rooms. If you have an upcoming move, use Firehouse movers!!
Chad Clawson
18:06 18 Sep 18
Kelvin, Jarrod, and Jay were my moving team that showed up to make my move easier. I was referred by one of my patients. In fact, I have never used a moving company before. They were amazing and met every one of my expectations, although I must concede that I didn't really know what to expect. They took apart all the furniture and put it back together perfectly. I highly recommend firehouse movers and these 3 young men. You will not be disappointed. -Dr. C
Nathan Smith
20:21 16 Sep 18
Great service! I first heard an advertisement for them through Way FM and decided to get a quote from them. Hiring hourly (instead of the amount of items/weight), I was concerned that the movers would move slower to get more money, however, the exact opposite happened. They were nearly jogging to and from the moving truck and my house to get the items in and out as fast as possible. One of the movers also found my lost iPod touch under the couch cushions and brought it to my attention immediately. He could have EASILY taken this without me knowing, but did not. When we got to the new property they happily placed every item where I asked for it to be placed.Why you should choose Firehouse Movers:-Trustworthy-With how fast they move, you will very likely pay less here than at other companies that charge by item/weight (another moving company quoted me almost double what Firehouse Movers ended up costing)-Friendly movers who are willing to place items where you want them
Brandy King
14:35 13 Sep 18
Tony and his crew came yesterday and did a great job! They even came back and did a second trip to help me out with the yard items that we had not planned on them doing. Very efficient, helpful and they don't waste time. So glad we used them!
Dustin Clay
22:01 07 Sep 18
Wow! Nothing less than FIVE STAR SERVICE. Hard to find in this industry. Their team of guys were on time (actually a little early), took extreme caution in handling our belongings (like it was their own), worked at a quick but careful pace. No billing surprises, exactly what they told us. Just the overall integrity and honor they have for their customers is great to experience. They went over and beyond. Great job guys and may GOD bless you!
Lena Garcia
20:13 20 Aug 18
I just wanted to share what a wonderful experience we had with Firehouse movers. We moved a little over a week ago and when we were looking to hire movers, weren't sure what to expect with an hourly rate. With Firehouse movers, we were beyond impressed with how quick, efficient, and professional they were! And they took great care with all of our things, too. Alex's crew is amazing! They did such a great job, we have requested them again for my Mom's move this Thursday. I'm 100% confident that they will do the best job in the fastest amount of time. I must also mention that they have the friendliest office staff! Anytime I spoke with Lisa and Whitney, they were so pleasant and helpful. Sorry if I am forgetting another name, but please know I am so appreciative and would recommend you anytime to all my family and friends! Thank you so much for making our moving day go better than we could have imagined!
Ashley Rush
04:01 15 Aug 18
When I made the appointment their customer service was friendly and knew what they were talking about. The movers were efficient, friendly and quick! I will be recommending this place to all of my friends when they move.
Posh Five
22:54 03 Aug 18
Firehouse was amazing! The guys were so professional and quick. We even had a little delay after a small gas leak but they kept on going! Not 1 scratch or dent to anything!
Christine Scammel
18:33 02 Aug 18
Best moving experience ever! We used Firehouse Movers for our move a few months ago. The price was very reasonable and we had heard positive things from friends. The service coordinator was so nice and patient answering all of my questions and making sure we knew what to expect on moving day. Our crew Carlos (the foreman), Noe, and Amendeo were all amazing! They were polite while speaking with me and my family, respectful of our belongings, and super efficient. You could tell this team knew what they were doing. We moved from a 4 bedroom 2 story house and everything ended up fitting in their trailer in one trip. I have already referred two people to them and will continue to do so. Great job all around!
Johnny Shortes
17:54 06 Jul 18
The Firehouse Movers men that came to move our two large lounge chairs upstairs {the movers that had moved us into our home couldnot get the chairs upstairs) but the men from Firehouse moves them with out any trouble at all. I cannot thank them enough.I would like to recommend them to anyone that plans to hirea moving company.
Allison Creech
03:07 24 Jun 18
Every single person I interacted with from Firehouse Movers was polite, professional, and friendly (2 ladies on the phone, and 3 movers). I was so pleased that the team of movers were fast, efficient, and careful. I know we were their second or third stop on a Saturday afternoon, but they moved so fast. What I was expecting to be 4-5 hours took 2.5 and that’s with everything being wrapped and carefully moved.
Katy Baker
17:59 03 Jun 18
Was recommended to use Firehouse Movers by a friend and was very glad we used this company. A crew of three arrived promptly, were courteous, very careful of our belongings, and HUSTLED the whole time. The price was very reasonable and they even adjusted the price when they didn't need a specialty dolly. Best moving experience I have had. Thank you!!
Nathan Hoxie
00:37 03 Jun 18
If I could give more than 5 stars I would. I expected to pay for about 2.5-3 hours of moving. Luckily my move was within about a mile of the old place and we had everything ready to go. The guys showed up and immediately jumped to work and got the move done in 2 hours flat. Super impressed with their work and their professionalism. And they did it so quickly that it took most of the pain out of our move. I highly recommend these guys for any moving needs and will definitely use them in the future.
Lisa F
18:54 18 May 18
Terrible scheduling, damages not refunded, and over charged. Do not recommend.Reply 5/18/18: I moved Tuesday this week and you or your folks just called me but left no message so you have a record of who I am. You also have my mailing and email address. You know what was damaged and how much its worth. You know about the scheduling issues, and the refund thats in process due to overpayment. If the owner talks to the staff that might be helpful before responding again. I’m sure you are the great company all the reviews claim, but sadly my experience wasn’t. Thanks.
Michelle Botzau
19:05 14 May 18
The guys who moved me today did an excellent job, and they were smokin’ fast!
DeAnna Powers
16:50 23 Apr 18
Loved my crew! Team Jose! They were friendly and efficient. They listened to my requests and helped me in achieving my needed results (for example placing certain items near the front of my unit) I moved into storage for a while and will definitely be requesting this crew for my move out of storage.
Kelly Jaggars
17:20 12 Apr 18
The guys were all exceptional! They worked fast and carefully and had the best attitude! I will highly recommend Firehouse Movers to anyone I know that is moving, it was a seamless, wonderful move. I wish I could remember all the men's names, but I only remember Chris, all 3 were ABSOLUTELY FANTASTIC!
Daniel Dill
12:43 12 Apr 18
Great job. Was extremely happy with the price and your availability. My wife said the movers were very nice and was able to complete the safe very quickly. Thanks!
Sarah Fulkerson
16:12 10 Apr 18
Loved my experience with Firehouse Movers. This was my second time using them for a Dallas move and I will probably use them again when I move out of my current place. The crew that showed up was prompt, polite, and handled my things with care. The price for the move was more than fair for the level of service they provide. I would recommend these guys to anyone doing a local move.
Ben B
02:45 03 Apr 18
Stephen, Romeo and Manuel were exceptional in their execution. It was evident that they were skilled in all aspects of the move. I couldn't have had a better experienced. I was impressed by their accelerated work speed and attention to detail. Very kind guys.
Faye Cagle
15:35 01 Feb 18
The Firehouse crew of 3 movers were great. They arrived as stated at 7 am and worked tirelessly for three hours to get my stuff moved across town and stacked in the storage unit. The actual time came in under the estimated total time. I was impressed with their strength, professionalism, and care for moving our items. Will recommend them to my friends and will use them for the next part of our move. Additionally, the scheduling staff was great on the phone. They helped me to get an accurate quote for my moving needs and answered questions I had about packing.
