Google Reviews
Leslie Westerman
03:55 05 Jan 19
Mike and his crew were amazing! I appreciate their kindness and professionalism. I would highly recommend them for any move, large or small. They took great care in protecting the furniture and the walls all while working in an efficient manner. These guys work very well together and I attribute that to Mike's leadership. Amari was also absolutely wonderful to work with in setting up the movers. Overall, fantastic company! I truly wish all companies were run this way!
Dave Hampton
13:39 29 Dec 18
Outstanding job by the entire crew. Arrived within the promised window and had my parents all moved in about 4 hours. 3 person crew was very professional and courteous. One example, we had lost my mothers wedding ring while packing. They crew found the ring under some furniture and immediately brought it to us. A huge relief. I would not hesitate to use them again!
Jennifer Clubb
17:36 07 Dec 18
Outstanding crew! Raul, Stephen and Michael were all amazing! They were very careful with my things and even fixed a few items previous movers had damaged. They were friendly and helpful assisting me in rearranging my furniture and patient and careful with my newly installed wooden floors. Great experience-highly recommend!
Laura Wade
16:03 07 Dec 18
Firehouse Movers are the BEST!! The crew I had was amazing crew, fantastic and so friendly! I have used them a couple of times and used them again yesterday (12-6-2018) and again they were so fabulous! The whole staff is friendly and kind. I used another moving company recommended by my friend just to move a few pieces and never again will I do that. Firehouse will always be the company I call for anything to be moved!! Call them for your move people!!! 👍🏻👍🏻👍🏻👍🏻👍🏻
Joshua Muir
16:56 03 Dec 18
The team from start to finish was everything I hoped for. From the initial contact, they were always very responsive and helpful with my questions. On the day of the pack, the team was prompt and worked very quickly. I appreciated the speed while I felt they took care of my things very well. The move day was even better. I felt that they took appropriate care of all my furniture, without wasting any time. After arrival at the new house, they were very helpful setting things up, moving things around and went above and beyond. Highly recommend!
Nate Munson
22:31 09 Nov 18
Our experience with Firehouse Movers was fantastic. Jarrod, Rodney, and Joe, did an exceptional job. These guys were professional, fast, and efficient. Jarrod was training Joe to be a crew lead, and honestly, all 3 of these guys could/should be crew leads (from my perspective) based on the quality of service we received today. They made sure our boxes, furniture, and miscellaneous items were all handled with care. They didn't move slow to squeeze in another 30 minute to cost me another hour. They didn't have any weird restrictions or limitations. If I asked them to move something they were more than happy to accommodate us. Never heard them complain once, even with it being cold out. I will most certainly be using Firehouse Movers in the future, and will be recommending them to all my friends and family.Oh! and shout out to the scheduling team. I believe I spoke with both Whitney and Hunter, and they were friendly and helpful. The entire experience was great from start-to-finish.
Amanda McDaniels
16:18 29 Oct 18
Amazing experience from start to finish. On the phone, Whitney was so helpful. Was easy to get a quote, very polite and professional. On move day our guys could not have done a better job. Herman, Jesus and Reggie were rockstars! They were so careful with our things, packed everything so clean and neat and were funny and polite the entire day. They literally ran from one thing to the next! I would use Firehouse Movers again in a heartbeat. Thanks for making a stressful event so much easier!
Carla Vogel
00:57 21 Oct 18
The guys that moved me today (I think Jose, Carlos, and Philip) did a great job. I feel like they went above and beyond. They took good care of my property and made sure they had done everything I needed before leaving. I highly recommend them!
Derek Dougherty
01:26 14 Oct 18
Firehouse was recommended to me by a trusted friend and they didn't disappoint. The office staff were knowledgeable, thorough, and friendly. My movers were right on time and worked quickly. It rained the majority of my move and they didn't slow down a bit. Their flat hourly rate with no hidden fees can't be beat. When we finished moving, we took care of the payment on an iPad. Easy and quick. These guys know how to get things done quickly and efficiently. I highly recommend this company for your moving needs!
Kimberly parisio
13:32 10 Oct 18
I have used Firehouse movers for four moves. The last move this past week was a partial move of furniture we purchased and moving stuff around in our house to make room for it. The process started out bad with text messages from the same employee telling me that I had not signed the contract however it was never emailed to me and finally after the third or fourth conversation it finally got emailed to me. This left a bad feeling about the process. The next issue was Firehouse not willing to be flexible enough to provide us with a move window one business day ahead of the move and only telling us we were the second move of the day and they would call us 30 minutes ahead of time. Normally this would be fine but we had too many different parties in play and it was very difficult to try to work with this. The only option was to change the date and pay a $150 change fee. Having used them before and planning a future full house move I was not willing to do this and just asked for a little flexibility. Thankfully Whitney came to the rescue and figured out how to work with us to get it scheduled to our satisfaction by agreeing to have the crew make multiple stops for us. Whitney not only saved the business this week but she also secured our next move with Firehouse when she put the customer first and made sure our needs were met. I sincerely hope her bosses read this review because they have an awesome employee and should use her as an example within their company of how to build customer satisfaction. The crew of two that disassembled, moved and reassembled our furniture were professional and fast. We will be requesting them when we move again in the near future.
Melanie Davis
19:19 29 Sep 18
Jerrod’s team was absolutely fantastic. They were extremely friendly, courteous and kind. They treated our stuff so well! We were moving out of a 3 story townhouse with very steep stairs - completely miserable for moving but they stayed positive and kind and assured us they were glad to help. Our move was estimated for 6.5 hours and they were finished in 6 even though we had more stuff than I estimated. My husband and I recommend them to anyone who will listen!
Jimmy Crockett
14:28 19 Sep 18
Cannot say enough good things about Firehouse movers. From the first phone call the receptionist was extremely personable and efficient, and led me to an estimator who was on time and took into account my specific needs. On the day of the move, the movers arrived 15 minutes early and were very personable, careful with our stuff, and never stopped working for the entire move. They even helped my wife decide how to best fit things in our new rooms. If you have an upcoming move, use Firehouse movers!!
Chad Clawson
18:06 18 Sep 18
Kelvin, Jarrod, and Jay were my moving team that showed up to make my move easier. I was referred by one of my patients. In fact, I have never used a moving company before. They were amazing and met every one of my expectations, although I must concede that I didn't really know what to expect. They took apart all the furniture and put it back together perfectly. I highly recommend firehouse movers and these 3 young men. You will not be disappointed. -Dr. C
Nathan Smith
20:21 16 Sep 18
Great service! I first heard an advertisement for them through Way FM and decided to get a quote from them. Hiring hourly (instead of the amount of items/weight), I was concerned that the movers would move slower to get more money, however, the exact opposite happened. They were nearly jogging to and from the moving truck and my house to get the items in and out as fast as possible. One of the movers also found my lost iPod touch under the couch cushions and brought it to my attention immediately. He could have EASILY taken this without me knowing, but did not. When we got to the new property they happily placed every item where I asked for it to be placed.Why you should choose Firehouse Movers:-Trustworthy-With how fast they move, you will very likely pay less here than at other companies that charge by item/weight (another moving company quoted me almost double what Firehouse Movers ended up costing)-Friendly movers who are willing to place items where you want them
Brandy King
14:35 13 Sep 18
Tony and his crew came yesterday and did a great job! They even came back and did a second trip to help me out with the yard items that we had not planned on them doing. Very efficient, helpful and they don't waste time. So glad we used them!
Dustin Clay
22:01 07 Sep 18
Wow! Nothing less than FIVE STAR SERVICE. Hard to find in this industry. Their team of guys were on time (actually a little early), took extreme caution in handling our belongings (like it was their own), worked at a quick but careful pace. No billing surprises, exactly what they told us. Just the overall integrity and honor they have for their customers is great to experience. They went over and beyond. Great job guys and may GOD bless you!
Lena Garcia
20:13 20 Aug 18
I just wanted to share what a wonderful experience we had with Firehouse movers. We moved a little over a week ago and when we were looking to hire movers, weren't sure what to expect with an hourly rate. With Firehouse movers, we were beyond impressed with how quick, efficient, and professional they were! And they took great care with all of our things, too. Alex's crew is amazing! They did such a great job, we have requested them again for my Mom's move this Thursday. I'm 100% confident that they will do the best job in the fastest amount of time. I must also mention that they have the friendliest office staff! Anytime I spoke with Lisa and Whitney, they were so pleasant and helpful. Sorry if I am forgetting another name, but please know I am so appreciative and would recommend you anytime to all my family and friends! Thank you so much for making our moving day go better than we could have imagined!
Ashley Rush
04:01 15 Aug 18
When I made the appointment their customer service was friendly and knew what they were talking about. The movers were efficient, friendly and quick! I will be recommending this place to all of my friends when they move.
Posh Five
22:54 03 Aug 18
Firehouse was amazing! The guys were so professional and quick. We even had a little delay after a small gas leak but they kept on going! Not 1 scratch or dent to anything!
Christine Scammel
18:33 02 Aug 18
Best moving experience ever! We used Firehouse Movers for our move a few months ago. The price was very reasonable and we had heard positive things from friends. The service coordinator was so nice and patient answering all of my questions and making sure we knew what to expect on moving day. Our crew Carlos (the foreman), Noe, and Amendeo were all amazing! They were polite while speaking with me and my family, respectful of our belongings, and super efficient. You could tell this team knew what they were doing. We moved from a 4 bedroom 2 story house and everything ended up fitting in their trailer in one trip. I have already referred two people to them and will continue to do so. Great job all around!
Johnny Shortes
17:54 06 Jul 18
The Firehouse Movers men that came to move our two large lounge chairs upstairs {the movers that had moved us into our home couldnot get the chairs upstairs) but the men from Firehouse moves them with out any trouble at all. I cannot thank them enough.I would like to recommend them to anyone that plans to hirea moving company.
Allison Creech
03:07 24 Jun 18
Every single person I interacted with from Firehouse Movers was polite, professional, and friendly (2 ladies on the phone, and 3 movers). I was so pleased that the team of movers were fast, efficient, and careful. I know we were their second or third stop on a Saturday afternoon, but they moved so fast. What I was expecting to be 4-5 hours took 2.5 and that’s with everything being wrapped and carefully moved.
Katy Baker
17:59 03 Jun 18
Was recommended to use Firehouse Movers by a friend and was very glad we used this company. A crew of three arrived promptly, were courteous, very careful of our belongings, and HUSTLED the whole time. The price was very reasonable and they even adjusted the price when they didn't need a specialty dolly. Best moving experience I have had. Thank you!!
Nathan Hoxie
00:37 03 Jun 18
If I could give more than 5 stars I would. I expected to pay for about 2.5-3 hours of moving. Luckily my move was within about a mile of the old place and we had everything ready to go. The guys showed up and immediately jumped to work and got the move done in 2 hours flat. Super impressed with their work and their professionalism. And they did it so quickly that it took most of the pain out of our move. I highly recommend these guys for any moving needs and will definitely use them in the future.
Lisa F
18:54 18 May 18
Terrible scheduling, damages not refunded, and over charged. Do not recommend.Reply 5/18/18: I moved Tuesday this week and you or your folks just called me but left no message so you have a record of who I am. You also have my mailing and email address. You know what was damaged and how much its worth. You know about the scheduling issues, and the refund thats in process due to overpayment. If the owner talks to the staff that might be helpful before responding again. I’m sure you are the great company all the reviews claim, but sadly my experience wasn’t. Thanks.
DeAnna Powers
16:50 23 Apr 18
Loved my crew! Team Jose! They were friendly and efficient. They listened to my requests and helped me in achieving my needed results (for example placing certain items near the front of my unit) I moved into storage for a while and will definitely be requesting this crew for my move out of storage.
Kelly Jaggars
17:20 12 Apr 18
The guys were all exceptional! They worked fast and carefully and had the best attitude! I will highly recommend Firehouse Movers to anyone I know that is moving, it was a seamless, wonderful move. I wish I could remember all the men's names, but I only remember Chris, all 3 were ABSOLUTELY FANTASTIC!
Daniel Dill
12:43 12 Apr 18
Great job. Was extremely happy with the price and your availability. My wife said the movers were very nice and was able to complete the safe very quickly. Thanks!
Sarah Fulkerson
16:12 10 Apr 18
Loved my experience with Firehouse Movers. This was my second time using them for a Dallas move and I will probably use them again when I move out of my current place. The crew that showed up was prompt, polite, and handled my things with care. The price for the move was more than fair for the level of service they provide. I would recommend these guys to anyone doing a local move.
Ben B
02:45 03 Apr 18
Stephen, Romeo and Manuel were exceptional in their execution. It was evident that they were skilled in all aspects of the move. I couldn't have had a better experienced. I was impressed by their accelerated work speed and attention to detail. Very kind guys.
Faye Cagle
15:35 01 Feb 18
The Firehouse crew of 3 movers were great. They arrived as stated at 7 am and worked tirelessly for three hours to get my stuff moved across town and stacked in the storage unit. The actual time came in under the estimated total time. I was impressed with their strength, professionalism, and care for moving our items. Will recommend them to my friends and will use them for the next part of our move. Additionally, the scheduling staff was great on the phone. They helped me to get an accurate quote for my moving needs and answered questions I had about packing.
